TERMS OF SERVICE
Last updated: September 6, 2026
PLEASE READ THESE TERMS CAREFULLY. They contain (1) a binding individual arbitration agreement and a class action and jury trial waiver (Section 20) that change how disputes between you and Reeeally are resolved; (2) statements that Reeeally is not a broker, lender, appraiser, attorney, or advisor, and that every Output is an automated estimate that can be wrong (Sections 3 to 5); and (3) limits on our liability (Section 18). You may opt out of arbitration within 30 days of first accepting these Terms (Section 20.6).
1. AGREEMENT; WHO WE ARE
1.1 These Terms of Service ("Terms") are a binding agreement between you and Reeeally, LLC, a Delaware limited liability company ("Reeeally," "we," "us," or "our"). They govern your access to and use of reeeally.com, our applications, browser extensions, APIs, reports, generated documents, and related services (together, the "Service").
1.2 By creating an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy (reeeally.com/privacy-policy), which is incorporated by reference. If you do not agree, do not use the Service.
1.3 Contact for legal notices:legal@reeeally.com. Registered agent: Legalinc Corporate Services, Inc., 651 N Broad St, Suite 201, Middletown, DE 19709, USA.
2. ELIGIBILITY; ACCOUNTS; ORGANIZATIONS
2.1 You must be at least 18 years old and able to form a binding contract. You may not use the Service if we previously suspended or terminated your account, or if Section 22 (Export and Sanctions) applies to you.
2.2 You are responsible for your account, your credentials, and all activity under your account. Keep your information accurate and current, and notify us promptly of any unauthorized use.
2.3 If you use the Service on behalf of a company, brokerage, or other organization, you represent that you are authorized to bind it, and "you" includes that organization. Seats are for named individual users and may not be shared or pooled except as your plan expressly permits.
3. THE SERVICE; OUTPUTS; NO GUARANTEES
3.1 What we provide. Reeeally provides AI-assisted research and analysis tools for residential real estate investing. Depending on your plan and on availability, the Service may include: property and location search; estimated after-repair value ("ARV"), estimated rent, and other automated value estimates; estimates of property condition and of renovation or repair cost, including estimates derived from listing text and photographs; financial projections such as net operating income, cash flow, cash-on-cash return, return on investment, and maximum purchase price ("Buy Box"); neighborhood, market, and regulatory indicators, scores, and forecasts (for example, "Local Score"); investment memos and reports; and document templates such as offer letters. Everything the Service generates for you is an "Output."
3.2 What Outputs are. Outputs are automated estimates, predictions, classifications, and summaries produced by software and machine-learning models from third-party and public data. They can be wrong, incomplete, out of date, or unsuitable for your situation. Listing information may be inaccurate or stale; a property may be withdrawn, under contract, or sold. Outputs may be similar or identical to Outputs generated for other users.
3.3 Your responsibility. You are solely responsible for your decisions and for how you use Outputs. Verify Outputs against primary sources and with licensed professionals before relying on them.
3.4 "Underwriting." The words "underwrite" and "underwriting" in the Service and in our marketing describe analytical features. They do not mean that Reeeally underwrites, originates, insures, guarantees, or participates in any loan, investment, or transaction.
3.5 Availability; beta features. We may add, change, suspend, or remove features at any time. Features labeled beta, preview, early access, or coming soon are provided as is, may change or be withdrawn without notice, and must not be relied on.
4. NOT PROFESSIONAL ADVICE; NOT A PARTY TO TRANSACTIONS; NOT A CONSUMER REPORTING AGENCY
4.1 Reeeally is not a real estate broker or agent, lender, mortgage broker, appraiser, home inspector, contractor, insurer, investment adviser, tax advisor, or law firm, and does not act as your agent or fiduciary. We are not a party to any transaction you evaluate or pursue using the Service.
4.2 Outputs are for informational purposes only. They are not advice, an appraisal, a broker price opinion, a comparative market analysis, or a recommendation to buy, sell, rent, finance, or hold any property. Value and rent estimates are not appraisals under the Uniform Standards of Professional Appraisal Practice or any state appraisal law and must not be used as the basis for any lending, insurance, or other regulated decision.
4.3 The Service is not a consumer reporting agency and does not provide consumer reports under the Fair Credit Reporting Act. You must not use the Service or Outputs to evaluate any individual for tenancy, credit, employment, insurance, or any other purpose covered by the FCRA or similar laws.
4.4 Consult qualified, licensed professionals before making investment, lending, tax, or legal decisions.
5. OFFER LETTERS AND DOCUMENT TEMPLATES
5.1 The Service can generate draft documents such as offer letters, letters of intent, and investment memos ("Templates") from information you provide. Templates are self-help tools, not legal advice. No attorney-client relationship is created with Reeeally or with any attorney who helped prepare a Template.
5.2 Templates are generic. They may not suit your transaction or circumstances, may not satisfy state-specific requirements (including requirements that offers use approved forms or be prepared by licensed brokers or attorneys), and may not reflect current law.
5.3 You are solely responsible for reviewing and editing any Template, for obtaining review by a licensed attorney or broker where appropriate, and for anything you sign or send to sellers, agents, or other third parties. A document you sign or send may create binding obligations. Reeeally is not a party to it and has no responsibility for its terms, delivery, negotiation, or performance.
6. PROFESSIONAL, BROKERAGE, AND ORGANIZATIONAL USE
If you are a licensed professional (for example, a real estate agent, broker, wholesaler, or advisor) or you use the Service on behalf of an organization:
(a) you are responsible for complying with your licensing, advertising, disclosure, fair housing, and other professional obligations when you use or share Outputs;
(b) when you share Outputs with clients or other third parties, you must keep disclaimers, data-source references, and attributions intact, and you must not present Outputs as an appraisal, a guarantee, or as advice or an endorsement from Reeeally;
(c) persons who receive Outputs from you are not third-party beneficiaries of these Terms and have no claim against Reeeally; and
(d) white-label or co-branded reports, API access, and volume plans are available only under a separate written agreement, which governs if it conflicts with these Terms.
7. THIRD-PARTY PROVIDERS AND REFERRALS
The Service may allow you to request services from, or connect you with, independent third-party providers (for example, inspection, title, lending, property management, insurance, or contractor services). Providers are not our employees, agents, or partners. We do not supervise or guarantee their services. Any engagement is solely between you and the provider under the provider's own terms. We may receive a fee or other compensation from providers, which we will disclose where the law requires. Reeeally is not a party to, and is not responsible for, any service or transaction with a provider.
8. ACCEPTABLE USE AND DATA RESTRICTIONS
You agree that you will not:
(a) use the Service in violation of any law, including fair housing, anti-discrimination, real estate licensing, lending, consumer protection, privacy, and data protection laws;
(b) use the Service for any purpose other than lawful real estate research and evaluation;
(c) submit content that is unlawful, harmful, infringing, or confidential, or personal data about others that you have no right to share;
(d) access the Service by automated means (bots, scrapers, crawlers, or similar), circumvent access controls or rate limits, or interfere with or overload the Service;
(e) extract, download in bulk, copy, resell, sublicense, publish, or redistribute data from the Service, including third-party parcel, valuation, rental, listing, and map data, except as part of Outputs you share as permitted in Sections 6 and 12;
(f) use the Service or Outputs to develop, train, benchmark, or improve a competing product, dataset, or machine-learning model;
(g) reverse engineer, decompile, or attempt to derive the source code, models, prompts, or data pipelines of the Service;
(h) use Outputs to provide regulated advice or services (legal, tax, financial, brokerage, or appraisal) unless you hold the required license and comply with its rules;
(i) use the Service to make decisions that could harm others without human review; or
(j) remove, obscure, or alter any proprietary notice, disclaimer, or attribution.
9. THIRD-PARTY SERVICES AND DATA
9.1 The Service relies on third-party and public services, software, and data, including map, geocoding, and address-autocomplete services (Google Maps Platform); parcel and property-record data; valuation and rental-data providers; listing and market information from third-party sources; and government datasets (for example, the U.S. Census Bureau, FEMA, EPA, and state and county records). Third-party content belongs to its owners and is provided under their terms. It may be incomplete, delayed, changed, or withdrawn without notice. We do not control third-party content and are not responsible for its accuracy, availability, or licensing.
9.2 Google Maps. Your use of Google Maps features within the Service is subject to the Google Maps/Google Earth Additional Terms of Service (maps.google.com/help/terms_maps) and the Google Privacy Policy (google.com/policies/privacy).
9.3 Sign-in providers. If you sign in with Google or Apple, your use of those services is subject to their terms.
10. SUBSCRIPTIONS, BILLING, AND CANCELLATION
10.1 Plans and prices. Some features require a paid subscription. Prices, billing periods, and included features are shown at checkout and in your account. Prices exclude taxes unless stated; you are responsible for applicable taxes.
10.2 Automatic renewal. Subscriptions renew automatically at the end of each billing period (monthly or annual, as you selected) at the then-current price until you cancel. By subscribing, you authorize us, through our payment processor, to charge your payment method on each renewal date.
10.3 Cancellation. You may cancel at any time in your account's billing settings or by emailingsupport@reeeally.com. Cancellation takes effect at the end of the current billing period, and you keep access until then. Except where the law requires otherwise, we do not refund or credit partial billing periods.
10.4 Free periods, coupons, and promotions. We may offer free periods, coupons, or promotional pricing subject to the conditions stated with the offer. If a free period requires a payment method, we will say so before you enroll, and your subscription will convert to a paid subscription at the end of the free period unless you cancel before then. Where the law requires, we will send a reminder before the first charge. Promotions may be limited to one per customer, may not be combined, and may be modified or withdrawn before redemption.
10.5 Price changes. We may change prices with at least 30 days' notice by email or in-product notice. The new price applies from your first renewal after the notice period. If you do not agree, cancel before that renewal.
10.6 Failed payments and chargebacks. If a payment fails, we may retry it and may suspend paid features until it succeeds. If you dispute with your bank a charge you authorized under these Terms, we may suspend your account while the dispute is resolved. Contactsupport@reeeally.com first; we will work to resolve billing issues quickly.
11. YOUR CONTENT; FEEDBACK
11.1 You may submit addresses, filters, notes, files, and other content ("User Content"). You keep ownership of your User Content. You represent that you have all rights needed to submit it, including for any files that contain information about other people.
11.2 You grant Reeeally a worldwide, non-exclusive, royalty-free license to host, store, process, display, and use User Content to provide, secure, support, and improve the Service, including for analytics and quality assurance. Our use of personal data is governed by the Privacy Policy. We do not use your prompts, uploads, or Outputs to train our machine-learning models unless you opt in.
11.3 Feedback. If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or compensation.
11.4 We may remove User Content that violates these Terms or creates legal exposure.
12. LICENSE TO OUTPUTS
Subject to these Terms, we grant you a non-exclusive, non-transferable license to use Outputs generated for you for your own real estate research and decisions and, if you are a professional, to share them with your clients in the ordinary course of your business as permitted in Section 6. You may not sell, license, or redistribute Outputs or the underlying data on a standalone basis, use Outputs to build or train a competing product, dataset, or model, or claim that Reeeally or any third party endorses your Outputs or decisions. You are responsible for evaluating Outputs and for any attribution that third-party data requires.
13. INTELLECTUAL PROPERTY
The Service, including its software, models, prompts, scoring methodologies, data compilations, designs, user interface, text, and graphics, is owned by Reeeally or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no right or license is granted. "Reeeally" and our logos are our trademarks; do not use them without our written permission.
14. PRIVACY; ELECTRONIC COMMUNICATIONS
14.1 Our Privacy Policy explains how we collect, use, and share information, including cookies and similar technologies. Where the Service offers a cookie preference control, you can manage optional cookies there.
14.2 You consent to receive notices, disclosures, and other communications from us electronically, by email, in-product message, or posting on the Service, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. You may opt out of marketing emails at any time; service and transactional messages will continue.
14.3 You agree that electronic signatures and records relating to these Terms and the Service have the same effect as paper ones.
15. SUSPENSION; TERMINATION; DELETION
15.1 We may suspend or terminate your access, with or without notice, if you violate these Terms, fail to pay, create legal exposure for us or others, or harm the Service. We may also discontinue the Service or any part of it on reasonable notice.
15.2 You may stop using the Service at any time and may delete your account through account settings or by emailingprivacy@reeeally.com. We handle your data after deletion as described in the Privacy Policy.
15.3 On termination, your right to access the Service ends, and any fees you owe remain due. Sections that by their nature should survive (including Sections 3 to 9, 11 to 13, and 17 to 24) survive termination.
16. COPYRIGHT COMPLAINTS
If you believe content on the Service infringes your copyright, send a notice that complies with 17 U.S.C. Section 512(c)(3) to our designated agent: Reeeally, LLC, Attn: Copyright Agent, 651 N Broad St, Suite 201, Middletown, DE 19709, USA;dmca@reeeally.com. Include the work claimed to be infringed, the location of the material on the Service, your contact information, a statement of your good-faith belief that the use is unauthorized, a statement under penalty of perjury that the notice is accurate and that you are authorized to act, and your physical or electronic signature. We may remove material and terminate repeat infringers.
17. DISCLAIMERS
THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, REEEALLY AND ITS LICENSORS AND DATA PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, TIMELINESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSE; THAT ANY PROPERTY IS AVAILABLE OR ANY LISTING IS ACCURATE; THAT ANY TRANSACTION WILL CLOSE; OR THAT ANY INVESTMENT WILL PERFORM AS PROJECTED. REAL ESTATE INVESTING INVOLVES RISK, INCLUDING LOSS OF CAPITAL. PAST OR PROJECTED PERFORMANCE DOES NOT GUARANTEE FUTURE RESULTS.
18. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) REEEALLY AND ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND DATA PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST OPPORTUNITY, LOST DATA, DIMINUTION IN VALUE, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE, THE OUTPUTS, ANY TRANSACTION YOU PURSUE, OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR US $100.
THESE LIMITATIONS ARE FUNDAMENTAL ELEMENTS OF THE BARGAIN BETWEEN YOU AND US AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS THE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED, AND NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
19. INDEMNIFICATION
You will defend, indemnify, and hold harmless Reeeally and its affiliates, members, managers, officers, employees, contractors, and agents from and against all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service or Outputs; (b) your User Content; (c) any document you sign or send, and any transaction you pursue, using the Service; (d) your sharing of Outputs with third parties; or (e) your breach of these Terms or of applicable law. We may control the defense of any matter subject to indemnification, and you will cooperate with us.
20. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES AND WAIVES JURY TRIALS AND CLASS ACTIONS.
20.1 Informal resolution first. Before starting arbitration or a lawsuit, the party raising a dispute must send the other a written notice describing the dispute and the relief sought (tolegal@reeeally.com, or to the email address on your account). The parties will attempt in good faith to resolve the dispute within 60 days after the notice. Limitation periods are tolled during this period.
20.2 Binding individual arbitration. If the dispute is not resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or Outputs, including their formation, validity, and enforceability, will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules (or its Comprehensive Arbitration Rules where those apply) and, for consumers, its Consumer Arbitration Minimum Standards, before a single neutral arbitrator. The Federal Arbitration Act governs this Section. The arbitrator has exclusive authority to decide all issues, including the scope and enforceability of this Section, except that a court decides whether Section 20.7 is enforceable. The arbitrator may award the same individual relief a court could award. Judgment on the award may be entered in any court of competent jurisdiction.
20.3 Fees and location. If you are a consumer, your share of JAMS fees is limited to the amount set by the JAMS Consumer Arbitration Minimum Standards (currently US $250), and we will pay the remaining arbitration fees. Hearings, if any, will be held by video conference or telephone or, if an in-person hearing is required, in the county where you reside, unless you and we agree otherwise.
20.4 Exceptions. Either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or other equitable relief in court for intellectual property infringement or unauthorized access to or use of the Service.
20.5 Coordinated filings. If 25 or more similar arbitration demands are filed against us by the same or coordinated counsel, the JAMS Mass Arbitration Procedures and Guidelines apply and the demands will be administered in batches. Limitation periods are tolled for demands awaiting their batch.
20.6 Opt-out. You may opt out of this arbitration agreement by emailinglegal@reeeally.com within 30 days after you first accept these Terms, stating your name and account email. Opting out does not affect any other provision of these Terms.
20.7 Class action and jury waiver. YOU AND REEEALLY AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND EACH WAIVES ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION OR ARBITRATION. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court and will be stayed pending arbitration of any remaining claims.
20.8 Changes to this Section. Changes to this Section do not apply to a dispute for which either party has given written notice before the change takes effect.
21. GOVERNING LAW; VENUE; CONSUMERS OUTSIDE THE UNITED STATES
21.1 These Terms are governed by the laws of the State of Delaware and the Federal Arbitration Act, without regard to conflict-of-laws rules.
21.2 For any matter not subject to arbitration, the state and federal courts located in Delaware have exclusive jurisdiction, and you consent to their jurisdiction and venue.
21.3 If you reside outside the United States and mandatory consumer protection law in your country of residence gives you rights that these Terms cannot limit, including a right to bring claims before your local courts, those rights are not affected by these Terms.
22. EXPORT AND SANCTIONS
You may not use the Service if you are located in, or are a resident or national of, a country or region subject to comprehensive U.S. sanctions, or if you are on any U.S. government restricted-party list. You will comply with all applicable export control and sanctions laws.
23. CHANGES TO THESE TERMS
We may update these Terms to reflect changes to the Service, our business, or the law. We will post the revised Terms with a new "Last updated" date. If a change is material, we will give reasonable advance notice by email or in-product notice and, where we consider it appropriate or the law requires, ask you to accept the revised Terms before continuing. If you do not agree, stop using the Service and cancel any subscription before the change takes effect. Continued use after the effective date means you accept the revised Terms.
24. GENERAL
24.1 Entire agreement. These Terms, the Privacy Policy, and any order form or separate written agreement we sign with you are the entire agreement between you and us regarding the Service and supersede prior agreements on that subject.
24.2 Severability. If any provision is unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions remain in effect.
24.3 Assignment. You may not assign or transfer these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, financing, or sale of assets.
24.4 No waiver. Failure to enforce a provision is not a waiver of it.
24.5 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including outages of third-party data or services.
24.6 No third-party beneficiaries. These Terms benefit only you and Reeeally, except that our affiliates, licensors, and data providers may enforce Sections 17 to 19.
24.7 Notices. We may give notice by email, in-product message, or posting on the Service. Notices to us must be sent tolegal@reeeally.com.
24.8 Language. These Terms are written in English. Any translation is for convenience only; the English version controls.
24.9 Interpretation. Headings are for convenience only. "Including" means "including without limitation."
FAIR HOUSING NOTICE
The Service and its Outputs must not be used to discriminate, steer, or make decisions on the basis of race, color, religion, sex, disability, familial status, national origin, or any other characteristic protected under applicable law. Public data displayed in the Service, such as school or crime statistics, is shown for informational purposes with its source and is not a recommendation about any neighborhood or person.
CONTACT
Legal notices:legal@reeeally.com
Privacy:privacy@reeeally.com
Copyright:dmca@reeeally.com
Support and billing:support@reeeally.com
Reeeally, LLC · 651 N Broad St, Suite 201, Middletown, DE 19709, USA